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Buyer's Guide
Are your spices gluten free?
Yes the CFIA has approved us to claim that our products are gluten free. We do our best to source organic spices that can be suitable for people with gluten intolerances. For example, our garlic powder is not processed with starch which it otherwise commonly can be. None of our spice blends contain starch or other fillers or additives. However, currently, our organic spices are not certified gluten free. Furthermore, in case of extreme sensitivities, please also note that our spices are packaged in a certified organic facility in Canada but which is not for our exclusive use.
Do you sell your spices in bulk?
While we supply fine restaurants and manufacturing businesses in bulk, we do not retail our organic spices and spice blends in bulk bags or for purchase from bulk bins because we believe that you should be getting our fresh organic spices packaged in a way that seals in their potency and freshness. While we recognise that buying spices in bulk or from bulk bins may reduce packaging, when freshness and quality is crucial to spices, the oxidation that occurs with having spices available in bulk would serve to compromise the quality we offer and wholeheartedly stand by. For more information on the pros and cons of bulk versus packaged spices, please visit our blog post on this matter: The Bulk v Packaged Spice Debate
Do you sell your spices in containers other than the resealable bags?
Currently, our organic spices are packaged in eye-catching, resealable and high barrier pouches. They also offer the versatility that our market research told us consumers wanted in terms of storage options when many people have their own spice jars they prefer to use. Furthermore, our pouches are lighter to ship and transport which in itself results in helping us lower our carbon footprint. For more information on the best ways for you to buy and store spices, please visit our blog post on this matter: Spice Shopping Made Easy
How can I use your spices?
  We want to empower you to explore, discover and experience our range of fine spices every day in ways that not only make good food taste delicious but that also serve to inspire wellbeing for you and your family. With this in mind, please refer to our Meal Ideas guide where you can explore some of our own exclusive recipes, Easy ways to use our organic spices every day and some other online sources of culinary inspiration!
How do I know what is in your organic spice blends?
Our organic spice blend recipes contain nothing other than organic spices and so we are not required to list the ingredients and which helps us to preserve the exclusivity of our recipes.  However, should you have a sensitivity to certain spices, we do encourage you to contact us and we can confirm whether they are in any of our blends before you proceed to making a purchase.
Where do you get all your spices from?
  The short answer is wherever we can get the best grades and quality from. Our current range is from India, Sri Lanka and Europe and South East Asia. The usual manufacturing chain is that the farmers work with a processor or as part of a co-operative who will clean, sift and export the spices. Sometimes, the processor then sells onto brokers or other wholesalers. However, we import our organic spices directly into Canada from these suppliers and do not use any other brokers or distributors.
Our spices are also quality controlled and packaged in a certified facility in Canada proudly supporting jobs in Canada.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find a product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top of our website. (2) type a keyword into the SEARCH box. Alternatively, you may go to the Product Index on the bottom navigation panel and scroll through this list and click on the right product. If you have any trouble locating a product, feel free to contact us for assistance.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact us for assistance.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code. Click "Apply" and "Update" before proceeding with the rest of the checkout process.