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Shipping and Returns
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your order status. As soon as your order is shipped, you will also receive a shipping confirmation email with tracking details with www.canpar.com or Canada Post.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

As part of our principle to be as transparent as possible to our customers, we offer flat rate shipping which takes into account any discounts we receive as a company. GST/HST will apply to shipping in the normal course. We also do not charge any handling fees. For each province, two rates will apply depending on the total spent. For small orders ($18 and under (excluding taxes)), a flat rate shipping charge of $14.95 applies across all provinces. All other orders will benefit from flat rate shipping costs of $9.95 (AB, BC, ON, SK, MB) or $19.95 (for every other province)(excluding taxes). For orders over $75 (excluding taxes), shipping is free.

We reserve the right to change our shipping rates at any time and without prior notice.


What is your Returns Policy and how do I return my product?
  Please click here for more information on returning an item.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.


We will ship your order shortly after we receive payment from you.

Current shipping times are as follows:

Alberta:                     1-2 Business Days
British Columbia:      2-4 Business Days
Manitoba:                  2-4 Business Days
New Brunswick:        6-8 Business Days
  Newfoundland:          9-12 Business Days
 Nova Scotia:              6-8 Businsess Days
Ontario:                     4-6 Business Days
PEI:                           6-8 Business Days
Quebec:                     5-7 Business Days
Saskatchewan:          1-3 Business Days

The above times are approximate and once you place your order, you will receive tracking information for more accurate timings. Please note that deliveries to P O Boxes may take slightly longer.