Customer Services, Help & FAQ's
Spice Sanctuary Inc.
Find quick answers to your questions below... If you can not find an answer to your question please kindly contact us.
Managing My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
Are your spices gluten free?
Do you sell your spices in bulk?
Do you sell your spices in containers other than the resealable bags?
How can I use your spices?
How do I know what is in your organic spice blends?
Where do you get all your spices from?
How do I buy/redeem a gift certificate?
How do I find a product?
How do I navigate the site?
How do I use a coupon?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
How do I change quantities or cancel an item in my order?
What are my payment choices?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received the wrong items.
Shipping and Returns
Has my order shipped?
How much is my shipping?
What is your Returns Policy and how do I return my product?
When will my order ship?
Do you ship to me?
Price Match Guarantee
What are your site Terms and Conditions?
How do I contact you?
Shipping & Deliveries
Returns & Exchanges