Customer Services, Help & FAQ's
Spice Sanctuary Inc.

Find quick answers to your questions below... If you can not find an answer to your question please kindly contact us. 

Thank You!
Managing My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
Buyer's Guide
Are your spices gluten free?
Do you sell your spices in bulk?
Do you sell your spices in containers other than the resealable bags?
How can I use your spices?
How do I know what is in your organic spice blends?
Where do you get all your spices from?
How do I buy/redeem a gift certificate?
How do I find a product?
How do I navigate the site?
How do I use a coupon?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Order Status
How do I change quantities or cancel an item in my order?
What are my payment choices?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
I received the wrong items.
Shipping and Returns
Has my order shipped?
How much is my shipping?
What is your Returns Policy and how do I return my product?
When will my order ship?
International Shipping
Do you ship to me?
Guarantees
Price Match Guarantee
Privacy Policy
Security
Additional Support
What are your site Terms and Conditions?
How do I contact you?